FAQ

Got Questions?

How does it work?

Check out our How it Works page here.

Who is eligible to create an account?

If you are looking to create a freelancer account you need to be a part of the military community.  Hire the Homefront is targeted at military spouses but we are open to any family member of a military service member, hell even the military member themselves. All we ask is that you provide us with your associated service branch on your profile.

I don't know how to freelance so what can I do?

Can you read? How about write? Do you use Facebook or Twitter? You can make cash doing pretty much anything on Hire the Homefront. In 2015 4 of the top 10 online jobs were data entry, content generation, social media marketing, and internet research all of which can be done from home by pretty much anyone with determination and a little hustle.

What does it cost the freelancer?

Well that is complicated. When one figures out all of the taxes and service fees it comes out to NOTHING.

What does it cost the employer?

Nothing to list. We charge a flat 10% transaction fee when the final payment is made to cover our costs.

How do I know I will get paid?

What makes us great (besides our good looks) is the fact that we use PayPal’s Adaptive payments system as an escrow for the freelancer’s fees.  When the client accepts a bid from a freelancer the payment is taken from their PayPal account and placed in escrow until the work is completed. Then when both sides agree that the job is done the payment is transferred from the escrow account to the military freelancer’s account. If you want to read the nuts and bolts nerdy part of it check out how it works here (it is actually pretty cool).

What if there is a disagreement?

Why can’t we all just get along? Unfortunately, things don’t always work out and when they don’t either the client or the freelancer can throw in the towel.  We will step in to try and find the most equitable solution.

Why does it make me list a paypal email address?

You want to get paid don’t you? More importantly the way we the escrow system works requires the people to supply their PayPal account name in order to begin the transaction. You don’t HAVE to enter a PayPal email address you just won’t be able to bid on or post any projects.

For some reason it has me as hiring and not a freelancer. Why?

Because it sometimes defaults to the hiring side and not a freelancer and Josh can’t figure out how to fix it. That slider on the top when you signed up needed to say “work” not “hire”. Just send us a note (email) and we will fix it for you.

I still have some questions.

Well hey everything isn’t easy. If it was then everyone would be doing it.  Send us an email and we would love to clear up any other questions you  might have.

Wanna help out?